If at any time during the creation process (pre-shipping), you would like to cancel your order, we will immediately refund your payment. Only a cancellation fee of 20% of the order price applies, in order to avoid scam.
If we sent the wrong order or item(s), or you received any broken items, or the quality of the products you received is poor/defective. Please submit a support ticket and attach some clear photos of the items that could present a quality issue, we will offer you a full/partial refund or exchange service.